We looked at the past results for the degree of digital adoption reported in each of these areas of business operations. And the share of digital or digitally enabled products in their portfolios has accelerated by a shocking seven years. Their companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years. ![]() The online survey was in the field from July 7 to July 31, 2020, and garnered responses from 899 C-level executives and senior managers representing the full range of regions, industries, company sizes, and functional specialties. According to a new McKinsey Global Survey of executives, 1 ![]() In just a few months’ time, the COVID-19 crisis has brought about years of change in the way companies in all sectors and regions do business.
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